Client Log-in/Support

A well-planned and expertly-managed implementation is essential to ensure a speedy return on investment. AVT’s Support team provides support to assist our customers in delivering the benefits of this proven technology.

Our Consultants provide international on-site support and are Microsoft certified and skilled in a wide range of database, CAD and retail-related software, leveraging your investment in existing systems.

Phone  
Outside the U.S. +44 (0) 870-60-60-665
U.S. 1-514-636-5255

FTP
Our FTP server is available for file transfer. The server can be accessed at ftp.avtretail.com. A valid user name and password are required. Please note that all activity is logged. Please contact the Support Team if you require a user name and password.

Email
Please email your questions and requests to the Support Team.

Web Front End
Enter new queries in a matter of minutes or view existing queries instantly. To register, email the Support Team or call +44 (0) 845-200-3425 outside of the U.S. or 1-866-636-5255 from the U.S.
*Please note that Customer Support is for registered customers only.

FAQs
please click. to go to our Frequently Asked Questions page

Surveys
please click. to go to the Retail Focus Deployment survey site.

Office Holiday Schedule
AVT Issues Database
AVT Web Forum
AVT FTP Site

 

  
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