click  for
details, click again to hide |
|
Frequently Asked Questions
FTP Login Information Details of how to
log onto the AVT FTP site
Below are the login details for our new FTP site:
Host name: ftp.visual-technology.co.uk
Username: User#visual-technology.co.uk
Password: To be issued by AVT
We would advise you to use some FTP software such a WS-ftp pro, this software can be downloaded from the
following site: www.ipswitch.com
Please place the latest backup of your Retail focus database inside a folder which has you company name on
it.
Please phone or email support if you require any further information.
How to authorise RFCAD Details of where
to find the autherisation code and where to send it
1. Follow the authorisation wizard when prompted
2. when, at the end of the wizard your prompted to email, please click cancel at this point
3. a file has been created and added to the following path -: C:\Documents and Settings\All
Users\Application Data\Autodesk\Autodesk Map 3D 2006\R16.2\ADLM
4. please send this file to the AVT support team
RFCAD not getting to logon screen when
icon for RFCAD is clicked
This can heppen for example if a new user logs onto a machine, they have not used before. Some paths are
missing in the local user registry, please follow the steps below to add them in.
1. File-->Options
2. go to the File tab, and expand the Support File Search Path
3. add in the following two paths-:
a. V4 - C:\Program Files\Retail Focus and C:\Program Files\Retail Focus\BMP by
clicking on the Add and Browse buttons
b. V5 - C:\Program Files\AVT\RFV5 and C:\Program Files\AVT\RFV5\BMP by clicking on the
Add and Browse buttons
4. scroll down to and expand the Customization Files/Main Customization File and click on browse to
the following path, then double click the file name in brackets
a. V4 - C:\Program Files\Retail Focus (Focus2005.cui)
b. V5 - C:\Program Files\AVT\RFV5\rf52006 (rf52006.cui)
This covers the basic settings in
Configuration Please see below how to get into the configuration settings
V4
- From RFCAD, go to File-->Configuration Options
- The first thing to check is that there is a valid connection to the DB. Click on the
Databases tab, and make sure that the 'Server Name', 'Database Name', 'User ID' and 'Password'
are filled in correctly. To test the connection, press CTRL+A at the same time on the keyboard.
This will make some more controls visible on the form, click on the 'Test Connection' button on
the bottom LHS of the form, if the details are correct, a 'Database Connection OK' message will
be displayed. The 'Test DAO Connection' button, tests the connection to the local Access
Database.
- Back up the profile.The Directories and Files tabs, tells the application where everything
is kept, and will generally have
been set up during implementation. All the settings within Configuration are saved off to the
registry,
and it is possible to Export the profile,and save them off to a file -:
1.Click on the Profiles tab
2.Hilight the profile, you want to export. Generally there is only one profile called
"Default"
3.Click on Export, a message will be displayed, telling you where it has been saved off to.
The
locatation of where it is saved off to, is the path set up in the Directories/Export Files.
- Restore the profile.Go to the location of the Exported File in Windows Explorer, if the
name of the
profile is called 'default', then the backup it created will be 'default.reg', double click the
file to add
it to the registry, closing and opening the application, will allow the settings to be visble in
Configuration
Options.
V5
- From RFCAD, go to File-->Configuration Options
- From Planogram Studio, go to File-->Configuration
- The first thing to check is that there is a valid connection to the DB. Click on the
Databases tab, and make sure that the 'Server Name', 'Database Name', 'User ID' and 'Password'
are filled in correctly. To test the connection, press CTRL+A at the same time on the keyboard.
This will make some more controls visible on the form, click on the 'Test Connection' button on
the bottom LHS of the form, if the details are correct, a 'Database Connection OK' message will
be displayed.
- Back up the profile.The Directories and Files tabs, tells the application where everything
is kept, and will generally have
been set up during implementation. All the settings within Configuration are saved off to the
registry,
and it is possible to Export the profile,and save them off to a file -:
1.Click on the Profiles tab
2.Hilight the profile, you want to export. Generally there is only one profile called
"Default"
3.Click on Export, a message will be displayed, telling you where it has been saved off to.
The
locatation of where it is saved off to, is the path set up in the Directories/Export Files.
- Restore the profile.Go to the location of the Exported File in Windows Explorer, if the
name of the
profile is called 'default', then the backups it created will be 'defaultCURRENTUSER.reg' and
'defaultLOCALMACHINE.reg', double click the files to add
them to the registry, closing and opening the application, will allow the settings to be visble in
Configuration
Options.
** Any changes should only be carried out by an Admin user **
Basic settings and rules for Planogram
Substitution
Substitution allows the replacement of a current planogram with that of a selected replacement.
Depending on the options available and specified, replacement can be universal for the selected floor,
store or group of stores – all required planograms are replaced in a single operation.
More complex substitutions require Retail FOCUS Enterprise – a version with automatic
updating facilities.
Planogram Substitution with CLONING
From retail Focus, go to Admin-->Planogram Substitution
When setting up a new Planogram Substitution, make sure that Current is NOT checked
in the File Status
list at the bottom of the form.
The System Variable CLONING_RULES must have the SVR_ID set to 3 in the
AVTTB_SYSTEM_VARIABLE table in the Retail Focus schema
to allow the current status file to clone.
** Any changes should only be carried out by an Admin user **
| |
|
|
